The patient or designated third party by a patient should visit the clinic in person when collecting documents like medical records, medical receipts, prescriptions or doctor's letters. If the patient is requesting release or transfer of protected health information to the third party, the patient needs to follow the procedures outlined below, and the third party should prepare necessary documents.
According to the guideline, we do not send records through fax, email, or mail. When a patient is unable to come in person, a patient can designate the third party to collect their health information on behalf.

※ Medical certificates, Birth certificates, Pregnancy confirmation and Referral letters are available for Reissue copy only. If this is your first time for applying for those documents, you must visit the clinic in person.
※ We can not send the medical records without self-verification.
※ Additional fees will be applied upon issuance.

Please bring the required documents listed below and visit in person
to apply for and receive the medical records.

If it is difficult for you to visit in person, you can apply for issuance online.
[Important] When applying online, you must go through an identity verification process.
Therefore, a Korean registered mobile phone number and credit card information are required.

This service is provided in Korean language, so we recommend installing Google Translate from the Chrome Web Store. If installation is not possible, please refer to the image (PDF file) below.